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Chemical Collective

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Friendly customer service available 9am-5pm Monday to Friday

Free standard shipping over €50 and free tracked shipping over €100

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Payments

Payment Processing

All payments are processed and matched to orders between 11am and 1pm Mon – Fri CET. Once a payment has been matched, your order will be moved to processing and you will then receive a confirmation email.

Payments received after 1PM CET Mon-Thurs will be processed the next day.

Payments received after 1PM CET on Friday will be processed on Monday.

 

Bank Transfer

You can pay for your order via bank transfer, using an IBAN/BIC code. Make sure you include the order number as a reference with your payment so we can match it with your order.

Bank transfers usually take under 24 hours from within the EU and between 1-4 days from outside the EU.

 

Coin-To-Pay

You can also pay for your order using a variety of cryptocurrencies via our service provider Coin-To-Pay (see below for detailed guide on how to use cryptocurrencies).

Once you have selected which cryptocurrency you would like to pay with, you will be given a 24 hour window in which to make your payment. Do not send cryptocurrency to that address outside of the 24 hour window. If you run out of time, simply make a new order.

Make sure you send the exact amount requested when you pay with cryptocurrency, otherwise Coin-To-Pay will not accept the payment. If you do not send enough cryptocurrency to the address, you must send the remaining amount to the same address within the 24 hour time window, otherwise it will take 7 days for Coin-To-Pay to return your funds.

For example, if Coin-To-Pay request 0.005 btc and you send 0.0045 btc, you will need to send the remaining 0.0005 btc, or your order will not be processed by Coin-To-Pay and you will have to wait 7 days to get your funds back. Remember, each cryptocurrency charges a network fee, so make sure you take that into account when calculating the correct amount to send to Coin-To-Pay.

Make sure you send the correct type of cryptocurrency to the address provided. For example, if you send Litecoin to a Bitcoin address, your funds will be lost forever.

Card payments are not currently accepted at this time. However, this may change in the future so please sign-up to our Newsletter to keep up to date with our latest developments. In the meantime, if you wish to use your credit or debit card, we ask you to use the services offered by CEX.IO to buy Bitcoins using your card.

 

We do not accept:

  • Western Union
  • Interac-E transfer
  • PayPal

Any emails asking for alternative methods of payment will be ignored.

 

How to pay via Bitcoin

Bitcoin (BTC) is a decentralized digital currency that can be transferred almost instantly and securely between any two people throughout the world. It’s like electronic cash that you can use to pay friends or merchants. Paying with Bitcoin is actually very easy once you get your head around the basic concept. We highly recommend learning to use cryptocurrencies as they are likely to become more and more integral to the world’s economy.

The first idea you need to be familiar with is the term ‘Bitcoin Wallet’. This is similar to your bank account in the traditional sense and is used to store your Bitcoins. Each wallet is assigned a Bitcoin address (or a number of addresses). This is a seemingly random string of characters that is unique to your wallet. For example, it will may look something like this:

1GHWMxfY7rgMzba9zDwkSrPXVc1nVD98Fe

When transferring Bitcoins to another Person/Company, all you need is their BTC address. Bitcoins are divisible to 0.00000001BTC so you do not need to purchase whole Bitcoins; you can simply purchase the precise amount required for successfully completing your order with us here at Chemical Collective.

Here is the easiest way to create your Bitcoin wallet:

  • Visit Blockchain.info and click ‘Wallet’ followed by ‘Create A Free Bitcoin Wallet’.
  • Fill in the relevant details and create a SECURE password.
  • Click continue and your wallet is then created. Remember to take a note of your wallet ID. However, this will be emailed to you also.
  • You can now access your wallet by logging in.

NOTE: Whenever sending your Bitcoin Payment to Chemical Collective, you first must make sure that you transfer the BTC to your OWN wallet from your chosen Exchange. DO NOT send your coins directly from the exchange to Chemical Collective as this can cause a multitude of issues.

The next task is to purchase your Bitcoins. This can be carried out using various Exchanges. We will not go into great detail here as each Exchange as their own unique criteria. More information can be found on their own websites.

Below is a quick rundown of some reliable Exchanges that we recommend using.

LocalBitcoins – The best method for anonymity and one of the few places where no ID verification is required. You can purchase Bitcoins from a multitude of Vendors in your area using a number of payment methods. Some of these include:

  • Bank Wired Transfers
  • PayPal
  • Cash Deposit
  • Cash in Mail

Coinbase – A large US based exchange that requires ID verification and a deposit via bank transfer. Instant verification is possible with some banks.

Kraken – An EU based exchange. They have the lowest fees for purchasing cryptocurrency with FIAT and they have a wide selection of cryptocurrencies to choose from. Highly recommended. ID verification is required.

Bitstamp – An excellent exchange if you are within the SEPA zone – this includes most European Countries. Quick deposits can be carried out via Bank Transfer with some of the lowest fees in the industry. ID verification is required.

CEX.IO – Buy Bitcoins with a credit card with a very quick turnaround time. ID verification is required.

LibertyX – Purchase Bitcoins using cash at many stores located throughout the US.

Bitcoin’s price is often highly volatile, so it is generally good practice to purchase slightly more coins than you need (around 3-5% more). To calculate how many BTC you need to place your order, please use the rates provided by your chosen Exchange.

After you have purchased your Bitcoin from your chosen Exchange, the next step is to transfer the required amount to your designated BTC Wallet. Then from your BTC Wallet, the last step is to transfer the total amount to the address provided by Coin-To-Pay.

 

If you have any more questions, please contact us.

person
Iker R
20 hours ago
Awesome as always ❤️
person
Jaime V
22 hours ago
Perfectomundo :-)
person
Jörg S
1 day ago
Good service, thanks 👍
person
Federico M
5 days ago
Primo viaggio con 1D-LSD... Dio vi benedica, mi auguro che duriate tanto tanto tanto :)
person
Agustin
5 days ago
Not gonna lie I expected to have to wait 3 months if it even arrived with how notoriously bad my country's customs is. It arrived perfectly though in just over a month. Super excited to order again!
person
Dua M
5 days ago
So i had the worst experience with them ever. My order was not being able to be tracked down and when I contacted them they told me to check in with the post office myself. I did and got my package although it was empty and there was nothing in the packaging so the day of the party where I was supposed to use my order. did not happen so my friends were all high and I had to sit there sober because of their mistake. Upon contacting them, they replied days after and promise to double the order and send it. Well it did not happen when the order came it had the original order which was not doubled down.(eventhough it was promised ). Anyways I was scammed before so I decided to make a video before opening the package ….and u guessed it. There was nothing in it and it was caught on the camera. I wrote them an email which they have been ignoring from a while after more than a week I’m writing this review and hoping to get atleast my money back! I would suggest to avoid them at all costs!
person
Ilya M
7 days ago
100/100!
person
Headmaster257
9 days ago
I have made several orders at this store. Once the package was not delivered to me. Probably the loss of the carrier that delivered the package. Even though the package was not insured against loss, I was sent compensation in the form of a "gift" in the next order. When I pointed it out. The CC team communicates by e-mail, is happy to advise you and always accommodates your requests. The only e-shop that has soul and very good heart. Great shop, great team. Thank you very much.
person
Roman P
9 days ago
First it arrive in two weeks. For me it one of this fast shipping. Second, the material was with full.chem sticks. So you do not worry. The quality of what I had check was wonder full
person
Ole M
9 days ago
Love the site, I’d wish some more products would be added that are available in Germany.
person
Michael C
10 days ago
I had a very therapeutic experience. Felt very refreshed and healed.
person
Marko N
11 days ago
Took a bit longer to arrive than I expected but overall very good experience.
person
Frank M
11 days ago
Absolutely reliable delivery. Thank you !
person
Giovanna D
11 days ago
Update: I got a message from them.
person
François-Xavier L
12 days ago
I ordered 1cp-lsd. after a laboratory analysis, i learn’t That’s it’s 1p-lsd. I think it's not very serious
person
Víctor H
12 days ago
After one month I haven't received my order. I could understand it's not necessarily their fault but Chemical Collective did not offer any solution.
person
André J
12 days ago
Super schnelles und verlässliches Handling - gerne wieder!
person
Jim R
12 days ago
All good, fast delivery
person
Emeric C
13 days ago
Delivery in time Product of really good quality, really happy and will order again very soon big thanks to chemical collective !!
person
Witali J
14 days ago
Fantastic

Lots of love
from Jack, Jessica, Gigi and Matt

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